In this email, Allianz states that Justin from EPC (my chosen builder) has failed to provide a quote so they are unable to settle. It has already been made abundantly clear by this point as to why Justin was/is not able to provide a completely accurate quotation. They also state that he has ‘threatened’ them...

This is an engineers report made on 23/01/2023 by Clear Engineering Services. The goal of this report was to investigate the poor workmanship previously carried out by Allianz contractors. This report identifies many issues with the workmanship including non compliance of Australian standards and poorly executed workmanship. Click here to see report.

I spoke with Justin from Executive Property Consultants (my chosen builder) and asked why he had not responded to any of the reports or recent communications from Allianz. Justin then let me know that he hadn’t received any reports or recent communications from Allianz. He wrote the attached letter to explain his position and why...

An electrician came to the property on the 15th of December 2023 to inspect the exhaust fan in the bathroom. The reason for the visit was to check whether the bathroom ceiling was in fact double skinned by Allianz contractors. The electrician found a new sheet of plaster covering the old/original mould ridden plaster as...

Up until this day (25th May 2024) we are still in temporary accommodation (Airbnb) since the 5th of December 2023. During this time (nearing 6 months) in temporary accommodation, no works at all have occurred at our property. The property has been continuously barraged with water which is further damaging the property and it’s foundations....

The below is an email from my chosen builder (Justin Martin – Executive Property Consultants) regarding the lack of communication from Allianz. He advised he has barely received any reports or communications from Allianz throughout this whole process. Justin also expresses the issues with the property and his reasons for not being able to provide...

In the below email, Allianz notifies me that they are going to use another builder as Justin Martin from Executive Property Consultants has not yet provided a quotation. Justin from Executive Property Consultants was my preferred builder and was to be used as per the initial AFCA determination. The reason Justin was unable to provide...

The below document is a quote from Ambrose Construct to repair the external areas of the home including the paving stones, gutters, patio, etc. Ambrose Construct is a contractor of Allianz Insurance. In my opinion, if Ambrose are providing a quote on behalf of Allianz to repair these issues, they are admitting liability from their...

In this email from Allianz, they express that they are going to move forward with mould remediation. However, nothing ever eventuated in terms of mould remediation. Allianz also refused to share the mould remediation report with me or my chosen builder (Executive Property Consultants – Justin Martin). Contractors met me on-site to discuss the mould...