Allianz was called and a claim was made regarding the second flood and damages.
learn moreSecond Flood Event Occurs
On the 14th February 2020 the second flood event occurs. During this event, the outdoor pavers were ripped up by the water. Water also entered the sub-floor of the dwelling. Videos of flood event occuring below: Video Video_1
learn moreSummary of Poor Workmanship
The images and videos below is a summary of the poor workmanship and further evidence that there is water being directed to the subfloor of the home leading to mould, foundation damage and erosion. Videos: The above video demonstrates the incorrect fall on the pavers in the outdoor/patio area. As the video clearly...
learn morePhotos of Water Ingress Under House
These are photos showing the water ingress under the house. The water is entering the subfloor of the house due to the poor workmanship by Allianz contractors on the first claim. The pavers which used to be level were reinstalled by Allianz contractors and are now falling towards the house and under the house.
learn moreEmail is sent to Brendan Dunne at Allianz
I send an email to Brendan Dunne of Allianz advising him of my concerns with the inadequacy of their complaints management. I express that the person whom my complaint is about, should not be the one investigating it. See email to Brendan Dunne here.
learn moreComplaint was made to Allianz
After many months of stalling and non-action, I made an official complaint via Allianz customer service. My complaint was then handled by the very person who is dealing with my insurance claim (Takudzwa Makusha). This is a massive conflict of interest as my complaint involves Takudzwa and his handling of my claim.
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Justin Martin of EPC Sends Allianz Email
Justin Martin of Executive Property Consultants sends an email to Allianz expressing his concerns with the property and how he is unable to provide a quote until the underlying issues are rectified (sunken foundation and continual ingress of water). Justin cannot provide a quote on the job because when the house undergoes the lifting process,...
learn moreAllianz Denies Damage
Allianz denies that the damage (cracking) to the home is from the flood event and blames thermal expansion, etc for the damage. This house has never suffered from this kind of damage in all of the time we have lived here until the flood event. Dobbin IDR
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Received Health Letter from GP
Received a letter from my GP about their concern with my increasing shortness of breath and chest pain. This letter was in relation to health issues I experienced after the drying fans placed in my home by Perco blew insulation debris and dust throughout my home. My GP advised that more suitable accommodation should be...
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Returned Home from Airbnb
Returned home from AirBnb to find fans were still running at the house. None of my furnishings, carpets, etc. had been protected or covered from the insulation dust and particles that were blown around the home from the roof space.
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